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Understanding Merchant Exposure Calculation

11, Jul 2023
Understanding Merchant Exposure Calculation
  • Arash Izadpanah

Merchant exposure calculation is a critical aspect of risk management in the merchant acquiring industry. Understanding the various factors and variables that impact merchant exposure can help merchant acquiring organizations (MAOs) effectively manage their risk and protect their business.

Factors and Variables in Merchant Exposure Calculation

  1. Merchant Category Code (MCC): The MCC is a four-digit code that identifies the type of business a merchant operates. Some MCCs, such as those associated with high-risk industries like online gambling or adult entertainment, are considered riskier than others.
  2. Transaction Volume: The volume of transactions a merchant processes is a key factor in determining their exposure. Higher transaction volumes increase the risk of fraud and chargebacks, which can lead to financial losses for the MAO.
  3. Future Delivery / Non-Delivery Exposure (NDX): Funding for which product/services have not been rendered.
  4. Chargeback Ratio: The chargeback ratio is the percentage of transactions that result in chargebacks. A high chargeback ratio can indicate poor business practices or fraudulent activity, which can increase merchant exposure.
  5. Geographic Location: Merchants operating in certain geographic regions, particularly those with higher levels of fraud or criminal activity, may be considered higher risk.
  6. Payment Method: Merchants that accept certain payment methods, such as prepaid cards or international wire transfers, may be considered higher risk due to the difficulty of verifying the identity of the purchaser.
  7. Business History: A merchant’s history of chargebacks, fraud, and compliance violations can impact their exposure. Merchants with a poor history may be considered higher risk and subject to additional scrutiny.
  8. Merchant Underwriting: The process of evaluating and approving a merchant can impact overall exposure. Effective underwriting processes can help identify high-risk merchants and assign accurate levels of portfolio exposure.
  9. Industry Regulations: Regulatory requirements and industry standards can impact merchant exposure. MAOs must ensure that they comply with applicable regulations and standards to minimize risk.

Managing Merchant Exposure

To effectively manage merchant exposure, MAOs must have robust risk management strategies in place. This may include:

  1. Conducting thorough due diligence during the underwriting process to identify high-risk merchants and mitigate potential risks.
  2. Conducting Periodic Review of high exposure merchant accounts to ensure sufficient mitigation strategies / collateral are in place.
  3. Implementing fraud prevention measures, such as transaction monitoring and fraud filters, to identify and prevent fraudulent activity.
  4. Monitoring chargeback ratios and taking action to address any issues, such as providing training or imposing penalties for excessive chargebacks.
  5. Regularly reviewing and updating risk management policies and procedures to ensure they remain effective.
  6. Staying up-to-date on industry trends and best practices to identify emerging risks and adapt risk management strategies accordingly.

Conclusion

Merchant exposure calculation is a complex process that requires a thorough understanding of the various factors and variables that impact risk. By effectively managing merchant exposure, MAOs can protect their business and customers from financial losses and maintain a strong reputation in the industry.

Calculating Credit Risk for Future Delivery and Non-Delivery Exposure

When a merchant accepts payments for products or services that have not yet been delivered, they are exposed to credit risk. There are several methods that can be used to calculate this credit risk, including:

  1. Average Delivery Time: The average delivery time for the merchant’s products or services can be used to estimate the credit risk associated with future delivery. For example, if the average delivery time is two weeks, the merchant is exposed to two weeks of credit risk for each payment they receive.
  2. Payment Schedule: The payment schedule can also be used to estimate credit risk. For example, if a merchant accepts a 50% deposit upfront and the remaining 50% upon delivery, they are exposed to credit risk for the first 50% of the payment.
  3. Non-Delivery Probability: The probability of non-delivery can be estimated based on historical data or industry averages. This probability can then be used to estimate the credit risk associated with non-delivery.
  4. Collateral Requirements: The MAO may require collateral from the merchant to mitigate the credit risk associated with future delivery. The value of this collateral can be used to offset the credit risk exposure.
  5. Credit Scoring: The MAO can use credit scoring models to evaluate the creditworthiness of their customers and estimate the credit risk associated with future delivery and non-delivery.

Managing Credit Risk

To effectively manage credit risk associated with future delivery and non-delivery exposure, MAOs should consider implementing the following strategies:

  1. Establish Payment Terms: Establish payment terms that balance the need for cash flow with the credit risk associated with future delivery and non-delivery.
  2. Monitor Credit Risk: MAOs should monitor their credit risk exposure regularly and adjust their strategies accordingly. This may include revising payment terms or requiring additional collateral from customers.
  3. Use Insurance: MAOs may consider purchasing insurance to protect themselves against the credit risk associated with future delivery and non-delivery.
  4. Implement Risk Management Tools: Implement risk management tools, such as credit scoring models and fraud prevention measures, to reduce their credit risk exposure.

Conclusion

Calculating credit risk associated with future delivery and non-delivery exposure can be a complex process that requires careful consideration of multiple factors. By implementing effective risk management strategies, MAOs can mitigate their credit risk exposure and protect their business from financial losses.

By implementing effective risk management strategies, MAOs can mitigate their credit risk exposure and protect their business from financial losses.

About The Author

Arash Izadpanah

A rare blend of entrepreneur and risk management expert, Arash is a strong believer in finding balance in every situation. 30+ years of experience with Sales Partners, ISOs and Agents.

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