The Payzli POS Customer Dashboard serves as a window into your customer’s world, offering enticing details that enable you to create personalized experiences. This tailored approach not only enhances customer satisfaction but also contributes to the ongoing success of your business!
On the Dashboard, you can view:
- Recent Activities such as:
- Last Visit: By knowing a customer’s last visit, you can tailor your interactions according to their needs and preferences.
- Last Technician: Keeping track of the staff or technician who last served the customer is a great way to gather feedback on services they received. Consistency in excellent service will make your customers happy, and they’ll want to come back again.
- Average Sale: Knowledge of customers’ average sales helps you tailor promotions, services, and marketing to suit their needs.
- Average Tip: While you can’t put a price on a smile, tracking the average tip amount can assist you in identifying and rewarding staff or technicians who consistently receive the highest tips from customers. After all, a happy customer often translates to a tipping customer!
- Favorite Products: Knowing a customer’s favorite products can be invaluable for identifying upsell opportunities by recommending complementary products or services. Additionally, it enables you to maintain an ample supply of popular items, ensuring customer satisfaction. After all, no one wants to be the person who sold the last item on the shelf!
- Favorite services: Being aware of a customer’s preferred services can aid in personalizing their experience and recognizing potential upsell opportunities. Or, you could just send them a coupon for a free hug!
- Total Sales: Displaying the total sales made for each customer provides valuable insight into their preferences and spending habits. Armed with this information, you can customize your services and promotions to better meet the needs of your customers, ultimately enhancing their overall experience.
- Total Rewards: Shows rewards accumulated till date. If a customer has accumulated a large number of reward points, you can offer a discount on a high-end service or product to encourage them to use their rewards.
- Recent Appointments: Customer’s recent appointment can help you schedule follow-up appointments and ensure customer gets excellent service each time. If a service is becoming particularly popular, you can create promotions and discounts to encourage repeat business.
- Recent Sales: Knowledge of recent purchases provides insight into a customer’s favored products and preferences. By understanding their inclinations, you can proactively stock up on products you know they’ll love – even if they haven’t discovered them yet!